FAQ
XOTCI HELP CENTER

Is the Sandi® Safe to Use?
Is the Sandi® Safe to Use?
Yes, it is safe when used as directed. Designed by experts, it’s tested for safety and effectiveness. Always read the instruction manual before use.
How Often Should I Use the Device?
How Often Should I Use the Device?
For best results, use the callus remover once or twice a week, depending on the severity of calluses and rough spots.
Can It Be Used On Wet Feet?
Can It Be Used On Wet Feet?
Yes, the Sandi Electric Foot Callus Remover is water-resistant and can be used on both dry and wet feet.
How Do I Clean The Device?
How Do I Clean The Device?
After each use, remove the roller head and rinse it under running water. Dry thoroughly before reattaching.
Is It Suitable For All Skin Types?
Is It Suitable For All Skin Types?
Yes, the device is designed to be gentle and effective on all skin types, including sensitive skin.
How Quickly Can I Expect Results?
How Quickly Can I Expect Results?
You can see immediate results after the first use with smoother, softer feet. Regular use will provide long-term benefits.
What Comes In The Package?
What Comes In The Package?
The package comes with:
- 1x Sandi® Foot Filer Device
- 60x sandpaper disk
- 1x Cable
How Do I Use The Silki Exfoliating Gel?
How Do I Use The Silki Exfoliating Gel?
Gentle yet effective, this Exfoliating Gel deeply cleanses and exfoliates, by using a little bit after every session, your feet will be Silki in seconds.
What If I'm Not Satifsfied With The Product?
What If I'm Not Satifsfied With The Product?
We offer a 30-day money-back guarantee. If you’re not thrilled with your results, you can return the wand for a full refund.
Can I Travel With The Device?
Can I Travel With The Device?
Yes, its compact and portable design makes it perfect for travel.